Privacy Policy

Introduction

Welcome to Trimium's Privacy Policy. Your privacy is critically important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use Trimium's URL shortening and link management services.

By using Trimium, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this privacy policy, please do not access or use our services.

Information We Collect

Account Information

When you create a Trimium account, we collect:

• Email address - Used for account authentication, notifications, and communications
• Username - Used to identify your account within the platform
• Password - Stored securely using industry-standard hashing algorithms
• Profile information - Optional details you choose to provide, such as your name or organization

Link Data

When you create short links, we collect and store:

• Original URLs - The destination URLs you shorten
• Custom aliases - Any custom short codes you create
• Link settings - Expiration dates, password protection, and other configurations
• Tags and metadata - Organizational labels you assign to links

Analytics Data

When users click on Trimium short links, we collect:

• Click timestamps - When the link was accessed
• IP addresses - Used to derive approximate geographic location (city/country level)
• User agent information - Browser type, operating system, and device type
• Referrer information - The website or app from which the click originated
• Geographic data - Country, region, and city derived from IP address

Usage Data

We automatically collect certain information about your use of Trimium:

• Log data - Pages visited, features used, and actions taken within the platform
• Device information - Browser type, operating system, and screen resolution
• Session data - Login times, session duration, and interaction patterns

How We Use Your Information

We use the information we collect to:

Provide Our Services

• Create and manage your short links
• Display analytics and performance metrics for your links
• Enable workspace collaboration features
• Generate QR codes for your links

Improve Our Platform

• Analyze usage patterns to enhance user experience
• Identify and fix technical issues
• Develop new features based on user needs
• Monitor and improve platform performance

Communicate With You

• Send account-related notifications (password resets, security alerts)
• Provide customer support
• Share product updates and feature announcements (with your consent)
• Respond to your inquiries and feedback

Ensure Security

• Detect and prevent fraud, abuse, and malicious activity
• Protect against unauthorized access to accounts
• Monitor for terms of service violations
• Comply with legal obligations

Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

Service Providers

We work with trusted third-party service providers who assist us in operating our platform:

• Cloud hosting providers - For secure data storage and infrastructure
• Email service providers - For transactional and notification emails
• Analytics providers - For understanding platform usage patterns
• Payment processors - For handling subscription payments (if applicable)

All service providers are contractually obligated to protect your data and use it only for the purposes we specify.

Workspace Members

If you use Trimium workspaces, your links and analytics may be visible to other members of your workspace based on your permission settings.

Legal Requirements

We may disclose your information if required by law, court order, or government request, or if we believe disclosure is necessary to:

• Comply with legal obligations
• Protect our rights, property, or safety
• Prevent fraud or abuse of our services
• Protect the rights, property, or safety of our users or others

Business Transfers

If Trimium is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have regarding your information.

Cookies and Tracking

Trimium uses cookies and similar technologies to:

• Authenticate users - Keep you logged in across sessions
• Remember preferences - Store your settings and preferences
• Analyze usage - Understand how users interact with our platform
• Improve performance - Optimize loading times and functionality

Types of Cookies We Use

| Cookie Type | Purpose | Duration | |-------------|---------|----------| | Essential | Required for core functionality | Session | | Authentication | Keep you logged in | 30 days | | Preferences | Remember your settings | 1 year | | Analytics | Understand usage patterns | 1 year |

You can control cookies through your browser settings. Note that disabling certain cookies may affect your ability to use some features of Trimium.

Data Security

We implement robust security measures to protect your information:

• Encryption in transit - All data transmitted to and from Trimium uses TLS/SSL encryption
• Encryption at rest - Sensitive data is encrypted in our databases
• Secure authentication - Passwords are hashed using argon2 with appropriate cost factors
• Access controls - Strict internal access policies limit who can access user data
• Regular audits - Periodic security assessments and penetration testing
• Monitoring - Continuous monitoring for suspicious activity

While we strive to protect your information, no system is 100% secure. We encourage you to use strong, unique passwords and enable available security features.

Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes described in this policy:

• Account data - Retained while your account is active, deleted within 30 days of account deletion
• Link data - Retained while your account is active or until you delete the links
• Analytics data - Aggregated and anonymized after 2 years
• Log data - Retained for 90 days for security and troubleshooting purposes

You can request deletion of your data at any time by contacting us or using the account deletion feature in your settings.

Your Privacy Rights

Depending on your location, you may have the following rights:

Access and Portability

Request a copy of the personal data we hold about you in a portable format.

Rectification

Request correction of any inaccurate or incomplete personal data.

Deletion

Request deletion of your personal data, subject to legal retention requirements.

Restriction

Request that we limit the processing of your personal data in certain circumstances.

Objection

Object to the processing of your personal data for certain purposes.

Withdraw Consent

Withdraw consent for processing where consent is the legal basis.

To exercise these rights, please contact us at devtrivedi.work@gmail.com. We will respond to your request within 30 days.

International Data Transfers

Trimium operates globally. Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.

When we transfer data internationally, we implement appropriate safeguards to ensure your information remains protected in accordance with this privacy policy.

Children's Privacy

Trimium is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Third-Party Links

Short links created through Trimium redirect to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any website you visit.

California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act:

• Right to know - What personal information we collect and how we use it
• Right to delete - Request deletion of your personal information
• Right to opt-out - Opt out of the sale of personal information (note: we do not sell personal information)
• Right to non-discrimination - Equal service regardless of exercising privacy rights

European Privacy Rights (GDPR)

If you are in the European Economic Area, you have rights under the General Data Protection Regulation:

• Our legal bases for processing include consent, contract performance, and legitimate interests
• You may lodge a complaint with your local data protection authority
• You have the right to data portability for data you provided to us

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date at the top of this policy
• Sending you an email notification for significant changes

We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:

• Email: devtrivedi.work@gmail.com

We are committed to working with you to resolve any privacy concerns.